After an accident, the driver and passengers usually find it difficult to think straight. No matter how many times everyone has gone over what to do after a collision, it can be difficult to remember the right steps. You can help your fleet drivers respond appropriately by fitting each vehicle with an emergency response kit. The kit should include a pen and notepad, camera and contact sheet. These items will help your driver process the accident scene appropriately to help you obtain fair compensation for the damage. Continue reading to learn more.
Drivers must record all of the other parties’ insurance and contact information. Having a notepad and pen readily available makes it easy to write down information gathered at the accident scene.
Insurance companies need the other driver’s name, address, phone number, license plate number, driver’s license number and insurance policy information. Drivers should also write down statements made by the other parties, damage characteristics and accident circumstances. If possible, drivers can write down their perception of the events before the accident occurred to create a complete picture for the insurance agency.
As they say, pictures are worth a thousand words. Therefore, if possible, drivers should take pictures of the vehicles in their resting place immediately after the accident. Otherwise, it’s important to take photographs of each side of the involved vehicles to show the total amount of damage caused by the collision. In addition, taking a few pictures of the overall location gives insurance agents a good idea about how the collision occurred.
While you are collecting information about the other drivers, it’s important for your fleet operators to provide their own information. Keep a written record inside the emergency kit that includes the insurance agency name, contact number and policy information inside. Your driver can hand over the contact sheet and their driver’s license to effortlessly provide information to the other parties.